Writer Services Representative - Sydney office

Applications close Wednesday 22 November 2017

The position of Writer Services Representative, Writer Services is available within the Sydney Office

  • The role sits in the Sydney team who services APRA AMCOS writer members across the globe. The successful applicant will be the first point of contact for the 92,000-plus APRA writer members. This is a multi-faceted role within Writer Services supporting writer members of APRA AMCOS with many aspects of their membership and royalty collection.
  • The role is permanent Full Time commencing January 2018.
  • You will need to be available to work a 37.5 hour week, between 9:00am to 5:00pm Monday to Friday.

APRA AMCOS is an Equal Employment Opportunity (EEO) employer.We prioritise employee wellbeing, with regular seminars, an EAP, mental health training, onsite flu vaccinations and more. We offer flexible work arrangements, paid parental leave and purchased leave. We prioritise diversity and we value learning. We've gone green with numerous sustainability initiatives, and we give back by regularly supporting charities. 

Key duties and responsibilities include:

  • Administration and correspondence relating to new APRA AMCOS membership applications
  • Provide advice to current and prospective members
  • Member relationship management
  • Maintaining membership database records

Skills and Experience:

  • Strong organisational and prioritisation skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Customer service focus
  • Excellent verbal and written communication skills
  • Attention to detail
  • Time management skills

We are seeking a person who is; consultative, collaborative, assertive, organised & proactive in their interpersonal style. Someone who is confident and has previous public speaking experience.

All necessary training will be provided.

Want to join us?

If you see yourself as having the potential to become a valuable member of this team, please email your cover letter and resume including two previous employer referee contacts to Jessica McDonald, jmcdonald@apra.com.au by close of business Wednesday, 22 November, 2017.

Applications without a cover letter and resume or that are received after the closing date will not be considered. You must have the right to live and work in this location to apply for this job – details of relevant visas should be provided.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Short listed candidates will be required to attend a panel interview.

No agency applications please.

Compliance Officer - General Licensing - Perth

Applications close Monday 13 November 2017

We are seeking an enthusiastic and pro-active candidate to take on the role of Compliance Officer within the General Licensing department reporting to the National Account Administration Manager.

Compliance Officers are out on the field registering actual use of music at specified venues at specified times.

  • The hours are approximately 6 hours per week – Thursday, Friday or Saturday night between 9pm to 3am.


Key duties and responsibilities include:

  • Verify music usage at nominated locations within Perth
  • Report venue information of music usage and to collect attendance figures which substantiate the licence fees and also to report use of music in new businesses.
  • Scope new business by location


Skills and Experience:

  • General knowledge of music industry, and local venues 
  • Country travel required occasionally
  • Current driver’s licence and car essential


Want to join us?


If you see yourself as having the potential to become a valuable member of this team, please email your cover letter and resume including two previous employer referee contacts to Tara-Lea Whyte, twhyte@apra.com.au by close of business Monday, 13 November 2017.


Applications without a cover letter and/or CV or that are received after the closing date will not be considered. Due to the high volume of applications, only shortlisted candidates will be contacted.

APRA AMCOS is an Equal Employment Opportunity (EEO) employer.

Writer Services Representative – South Australia

Applications for this role close Friday, 17 November, 2017

  • APRA AMCOS is searching for a Writer Services Representative to join the Writer Services department.
  • Based in North Adelaide
  • The role is permanent Full Time commencing December 2017 and reporting to the National Manager, Writer Services

This is a busy, service based role supporting writer members of APRA AMCOS with many aspects of their membership and royalty collection. It involves constant liaison with APRA AMCOS writer members, relationship management, plus a variety of APRA AMCOS writer membership administrative tasks.

Key duties and responsibilities include:

  • Provide high quality APRA AMCOS membership service to existing and potential members and their representatives
  • Co-ordinate, budget, facilitate and evaluate SA Writer Services events as required.
  • Deliver presentations to music industry colleges, TAFE and tertiary institutions as part of the APRA AMCOS educational outreach program
  • Actively promote and establish music industry relationships with APRA AMCOS

Skills and Experience:

  • Music Business experience
  • Strong organisational and prioritisation skills
  • Public presentation experience
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Customer service focus
  • Excellent verbal and written communication skills
  • Attention to detail
  • Time management skills

We are seeking a person who is; consultative, collaborative, assertive, organised & proactive in their interpersonal style. Someone who is confident and has previous public speaking experience.

All necessary training will be provided.

If you see yourself as having the potential to become a valuable member of this team, please email your cover letter and resume including two previous employer referee contacts to Chris O’Neill, coneill@apra.com.au by close of business Friday, 17 November, 2017.

Applications without a cover letter and resume or that are received after the closing date will not be considered. You must have the right to live and work in this location to apply for this job – details of relevant visas should be provided.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Short listed candidates will be required to attend a panel interview.

No agency applications please.

SENIOR BUSINESS ANALYST, FINANCE -SYDNEY OFFICE

Applications close Wednesday 20 November 2017

  • Music industry, convenient Ultimo, Sydney location

  • Superior Microsoft AX expertise essential

  • Guide transition to ERP

  • Support AX learning and development agenda in the Finance & Admin function

  • Drive continuous improvement of business processes and systems integration

APRA AMCOS is a music copyright collecting society. Our purpose is to proudly promote the value music creators bring to business and to life. We represent over 90,000 composers, authors and publishers of music in Australia and New Zealand as well as the members of affiliated collecting societies around the world in respect of performances in Australia and New Zealand. We have offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Auckland and employ around 350 staff in Australia and New Zealand. APRA AMCOS has carried on business for the purpose of licensing the public performance of musical works since 1926.

We are currently on the cusp of rolling out a major business transformation piece of work. This new Senior Business Analyst will work with our Finance & Administration Division to ensure that transition goes smoothly, to train and support users and then to drive continuous improvement of our business processes within the ERP system as well as ongoing integration with other systems.

To be considered for the role applicants must meet the following criteria:

  • Undergraduate degree in Commerce, Business, Information Technology, Mathematics or similar

  • Proven business analysis skills with a minimum of 5 years experience

  • Demonstrated experience in Agile, PRINCE2 and/or Waterfall environments.

  • Proven technical writing skills: workflows, process models, process mapping etc.

  • Critical thinking & problem solving

  • Risk and issue management

  • Advanced skills in SQL and Microsoft products (Word, Excel, PowerPoint, Project, Visio)

  • Solid experience with MS Dynamics AX and CRM

  • General understanding of accounting principles and practices

  • Ability to train and develop users

  • Experience working directly with the business, including the Exec team

  • Excellent communication and presentation skills

We offer an excellent working environment and you’ll be joining us at a key stage in our transformation journey.

Interested applicants should email their CVs and a cover letter addressing the selection criteria to hr@apra.com.au, by close of business on Monday, 20 November 2017.

Applications without a cover letter or received after the closing date will not be considered. Please note, you must have the right to live and work in this location to apply for this job – details of relevant visas should be provided.

Due to the high volume of applications, only shortlisted candidates will be contacted. Short listed candidates will be required to attend a panel interview.

No agency applications please.

APRA AMCOS values diversity in our workforce and encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

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