How do I amend my account?

To make any changes including updating your contact and address details, changes to your music usage or adding additional locations please email the details to licence@apra.com.au and be sure to include your APRA AMCOS client number.

If your legal entity has changed, please complete our Notification of Change of Ownership or Legal Entity form: click here to open 

How do I cancel my account?

If you have ceased trading, or if you no longer use music in your business please complete our Licence Cancellation Request: click here to open 

You may be required to complete a final reassessment and settle any outstanding licence fees prior to cancellation of your Account.

How do I reassess my account?

When you first establish a licence with APRA AMCOS you are asked to provide an estimate of your music usage for the 12 months ahead. Just before the end of your first licence year we will contact you and ask that you supply your actual figures for the same period, thus ensuring that your licence fees are 100% accurate for the activity of your business.

At reassessment time, we will simply send you an email with a link allowing you to complete the form online. If we have any questions in relation to the information you have supplied we will give you a call, however if not, you will receive a revised invoice for the previous licence year along with a new invoice (either quarterly or annually) for the forward year.

Any payments that you would have made throughout the year are simply re allocated to the revised invoice and we will let you know if there is a further amount to pay for the previous year or that a credit has already been applied to your next invoice. If you forecast any changes for your forward licence year, you may also provide this information as part of your reassessment.

When am I able to reassess my account?

The reassessment process only occurs once a year shortly before your licence renewal. You will not be able to reassess your account at any other time.

If your account is over $500 per annum, you may be receiving quarterly invoicing. This means that the business is being invoiced in instalments for the blanket annual fee. It is due to this that no changes will be made until the next renewal as changes to your account are actioned retrospectively.

If you introduce additional uses of music that you are not licensed for, email the details to licence@apra.com.au

Understanding your APRA invoice after reassessment

You will receive a default invoice, an estimate of your music use. Once a year this is credited with a tax adjustment and replaced with a reassessment invoice showing your actual music use.

Example: Fitness Centre and Instructors Licence Reassessment

For the 2015 licence year, the Coolong Gym estimates they will hold 20 classes per week for 48 weeks a year for a total of 960 classes under their APRA AMCOS Fitness Centre and Instructors Licence.

960 classes x $2.65 per class = $2,544 annual APRA AMCOS licence fee

At the end of the licence year, the Coolong Gym completes a reassessment form with APRA AMCOS to reflect they held only 15 classes per week for 48 weeks for a total of 720 classes.

720 classes x $2.65 per class = $1,908 annual APRA AMCOS licence fee

The Coolong Gym paid $2,544 in 2015 (the first licence year), their reassessment of music use will generate a credit of $636 ($2,544 - $1,908), and be applied to the invoice for the 2016 licence year.

Example: Live Artist Performance Licence Reassessment

The Great Venue has estimated gross expenditure on Live Artist Performers of $20,500 for the licence year 01/01/2015 – 31/12/2015. They have also estimated gross sums paid for admission to be $150,000 for the same period.

$20,500 x 2.2% = $451
$150,000 x 1.65% = $2475

The Great Venue’s total APRA AMCOS licence fee for Live Artist Performers is therefore $2926. (All APRA AMCOS licenses over $500 per annum are invoiced quarterly.)

APRA AMCOS will issue The Great Venue four invoices as follows:

Invoice 1 for $731.50 for the licence period 01/01/2015 – 31/03/2015
Invoice 2 for $731.50 for the licence period 01/04/2015 – 30/06/2015
Invoice 3 for $731.50 for the licence period 01/07/2015 – 30/09/2015
Invoice 4 for $731.50 for the licence period 01/10/2015 – 31/12/2015

At the end of the licence year The Great Venue completes a reassessment form with APRA AMCOS that reports their actual gross expenditure on Live Artist Performers at $25,600 and the gross sums paid for admission to also be higher at $185,000.

$25,600 x 2.2% = $563.20
$185,000 x 1.65% = $3052.50
Total APRA AMCOS licence fee for Live Artist Performers = $3,615.70

Based on the information on the reassessment form, four new quarterly Tax Adjustment Notes (invoices) are then raised to account for the invoices previously issued for this period, and a revised invoice for $3,615.70 is raised reflecting the actual figures for the licence year 01/01/2015 – 31/12/2015. The balance to pay of $689.70 is taken up in the following quarter’s invoicing activity.

I’ve sold my business, what do I need to do?

If you’ve sold your business, please complete our Notification of Change of Ownership or Legal Entity form: click here to open 

You may be required to complete a final reassessment and settle any outstanding licence fees in order to finalise your account.

Can I set up a payment plan?

Yes you can.

APRA AMCOS provides quarterly invoices for accounts where licence fees are in excess of $500 per year, however if this is not suitable and you are experiencing financial difficulties, all you need to do is email licence@apra.com.au and request a payment extension or payment plan. Your account will be reviewed by our Credit Team, and based on the balance owing and the time frame involved we will get back to you with some options to help you through any difficulties.

How can I see if other businesses have a licence?

When a business establishes a licence with us they receive a sticker to place in their window, but there’s no legal requirement to display this or other proof of a licence. Due to privacy policies we are unable to divulge which businesses are licensed by APRA AMCOS. If you are unsure if a business in your area has the appropriate licence to play music, you can alert us by emailing their details to licence@apra.com.au

What is PPCA, and do I require a licence from them if I already have one with APRA AMCOS?

PPCA stands for the Phonographic Performance Company of Australia Ltd. It is a separate organisation to APRA AMCOS and grants licences for the broadcast, communication or public playing of recorded music (such as CDs, records and digital downloads) or music videos. PPCA then distributes the licence fees collected to the record labels and recording artists registered with them.

In the instances where a work is recorded you are required to hold a PPCA licence as well as an APRA AMCOS licence for the public performance of works as there are (at least) two copyrights covered:

Rights owners

Performance Right

Mechanical Right

Songwriters, Composers and their Publishers

APRA

AMCOS

Recording artists and their Record labels

PPCA

ARIA

In a few countries these copyrights fall under one organisation (such as OneMusic in New Zealand), but most countries have two organisations to cover specific copyright use.

Where do my APRA AMCOS licence fees go?

Approximately 85 per cent of your licence fee goes straight back to songwriters, composers and publisher members as royalties. The remaining 15 per cent is used to administer these royalties. Any licensee can review our accounts in our annual Sustainability report on our website.

Our costs compare very favourably to organisations providing the same service overseas. 

There are several ways we calculate how much to distribute and to whom. One way is through Direct Allocation, where royalties are paid directly to the songwriter or composer through the specific, reported use of their music. Examples include:

  • Individual commercial radio and television stations reporting the music they broadcast;
  • Digital download services and record labels reporting the tracks or CDs they sell and their sales volumes;
  • Services using Music Recognition Technology like digital fingerprinting and audio-recognition to match performances/broadcasts to their databases;
  • Data from music providers who supply programmed curated music for specific industries, such as fitness;
  • Background music suppliers who provide us with music reports from their clients’ playlists; and
  • Set lists of musical works performed by artists and musicians at live/dance events and festivals supplied to APRA by event promoters.
What is reproduction and why am I being charged this when using a digital music service?

It is hard to imagine life without smartphones and digital (streaming) music services. There is no doubt music-loving businesses now have more choice in sourcing their repertoire.

While new digital music services give a business choice and greater control than simply playing the radio or a CD, background music service providers offer playlists which are targeted to a business’ clientele and are individually curated to generate the most engagement. Some background music service providers also bundle music licensing fees in their service.  

If you use a digital music service in your organisation you still require a licence from APRA AMCOS. Why?

Have a look at the terms and conditions of your or other digital music service providers. You will see that almost all digital music services operating in Australia and New Zealand strictly dictate their service is for PERSONAL and DOMESTIC use only. These digital music services pay a licence fee to APRA AMCOS which is calculated ONLY for PERSONAL and DOMESTIC use. 

If you have chosen to use a digital music service as background music, you must obtain both an APRA licence to authorise the Public Performance and an AMCOS licence to authorise the Communication or Reproduction/Caching of the music.

The public performance of copyright music from a digital music service will almost certainly require a licence from Phonographic Performance Company of Australia (PPCA) to clear the rights in the use of sound recordings playing in your organisation.They can be contacted on 02 8569 1111 or licensing.mail@ppca.com.au.  

However, we also suggest you check the terms and conditions of your digital music service’s end-user agreement as to whether there are other permissions you require from the service itself.  

If you have any further questions please contact our office or seek clarification from the Copyright Council.

What is OneMusic Australia?

OneMusic Australia is an APRA AMCOS and PPCA joint venture to be launched in the first half of 2019.

OneMusic Australia will offer joint public performance licences so there will no longer be any need for separate licence agreements and invoices from PPCA and APRA AMCOS. The new OneMusic Australia joint venture will allow music users to meet copyright obligations for the public performance of musical works and sound recordings much more seamlessly. 

Please note that, until the launch of OneMusic Australia, it is business as usual with both APRA AMCOS and PPCA. You will still continue to receive separate correspondence and your obligations to each remain unchanged.

What is APRA AMCOS?

APRA AMCOS is the trading name of APRA and AMCOS. APRA AMCOS grants licences for the live performance, broadcast, communication, public playing or reproduction of its members’ musical works. APRA AMCOS then distributes the licence fees collected to its over 89,000 songwriter, composer and music publisher members and affiliated societies worldwide.

What is PPCA?

PPCA is the Phonographic Performance Company of Australia Ltd. PPCA grants licences for the broadcast, communication or public playing of recorded music (such as CDs, records and digital downloads or streams) or music videos. PPCA then distributes the net licence fees collected to its licensors (generally record labels) and registered recording artists.

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